Pre wave allocation (until COP Monday 3 June 2024): Contact us here with your full name, current distance, and desired distance. We’ll withdraw your original entry and send you a new entry form for the shorter distance. No admin fee is charged, and no entry fee is refunded. 

Post wave allocation (from Tuesday 4 June 2024): Distance transfer requests can be handled on event weekend at the information point on-site. Present at customer services at least 1 hour before your desired swim wave start. No admin fee is charged, and no entry fee is refunded. 

Swim Pack Collection 

Dive into the Arla Great North Swim experience with our new and improved pack pick-up process! In alignment with our sustainability policy, we're excited to introduce on-site pack collection for an eco-friendly approach. 

Pack Pick-up Details: 

Opens 2 hours before your scheduled swim time. 

Swimmers should enter the designated swimmer-only area approximately one hour before their swim. 

Check-in will be available 30 minutes before your swim time. 

Collection Times: 

Pack pick-up will open its gates 2 hours before your scheduled swim time. 

For Saturday swimmers: Pack pick-up is available between 2 pm and 4 pm on both Friday and Saturday. 

For Sunday swimmers: Pack pick-up is available between 2 pm and 4 pm on both Saturday and Sunday. 

What's Inside Your Pack: 

  • Swim Hat: Essential gear for visibility and safety. 

  • Timing Chip: Secure this to your ankle for precise swim time tracking. 

  • Numbered Wristband: Matches your swim hat number for easy identification. If you have selected no to a finishers t-shirt your wristband will be green. 

  • Baggage Label: To keep your belongings safe while you swim.